Operator and scope
Photo Manager & AI Chat (the “Application”) is provided and operated by Megado LIMITED (the “Company”, “we”, “us”). This Policy applies to the Application and related support communications.
Information we process
1) On-device library data (Photos, Videos, Live Photos, Contacts)
When you grant permission, the Application can access your Photos and/or Contacts to provide review-and-removal features. For core functionality, analysis is designed to run locally (for example, grouping duplicates/similar items, finding screenshots/screen recordings, and helping you review duplicate contacts).
We do not require you to upload your personal media to our servers to use core review-and-removal features.
2) Support communications (optional)
If you email us, we receive your email address and the content you send (and any attachments you choose to include). We use this information only to respond and provide assistance.
3) Diagnostics and performance data
To maintain stability and security, we may collect limited diagnostic information (e.g., crash reports) which can include device model, iOS version, application version, timestamps, and aggregated performance statistics.
4) AI chat assistant (optional)
The Application includes an optional AI chat assistant. When you use it, your prompts and messages are transmitted to a third-party AI provider (OpenAI) for processing. OpenAI processes such information in accordance with its own privacy practices. It is your responsibility to review the privacy policy and terms and conditions published on their official websites. Only the text you enter is sent — we do not send your photos, videos, or contacts. Please do not enter sensitive personal information into the chat.
Why we process information
| Category | Purpose |
|---|---|
| On-device library access | To provide the review-and-removal features you request (review duplicates/similar items, large media, screenshots, contacts). |
| Support messages | To respond to requests, troubleshoot issues, and improve support quality. |
| Diagnostics | To improve reliability, detect bugs, prevent abuse, and maintain security. |
| AI chat assistant | To process prompts and messages you submit and generate AI responses. |
Permissions and controls
The Application requests access only for the features you choose. You can change or revoke permissions at any time: iOS Settings → Photo Manager & AI Chat → adjust Photos / Contacts.
- Photos: used to display and analyze your library for review-and-removal features.
- Contacts: used to help you review duplicate contacts (if you use that feature).
Sharing and disclosure
We do not sell your personal information. We may share limited information with service providers only when necessary to: (a) provide analytics/diagnostics, (b) maintain infrastructure, or (c) comply with legal obligations.
Service providers are required to protect information and use it only to provide services to us. They do not receive your personal photos/videos/contacts for core features.
International processing
Some providers may process technical data in jurisdictions outside your country. Where required by law, we use appropriate safeguards (such as contractual protections) to support lawful cross-border processing.
Retention and security
We retain support emails only as long as needed to address your request and for reasonable record-keeping. Diagnostics may be retained to analyze trends and improve stability.
We take reasonable measures to protect information, but no security method is perfect.
Your rights and choices
Depending on your location, you may have rights to access, correct, or delete certain information. For requests related to support communications, contact us at here@megado-cy-apps.com.
- Revoke Photos/Contacts permissions at any time in iOS Settings.
- Request deletion of support emails you sent to us (where applicable).
- Manage device-level tracking/analytics controls where available.
Payments and refunds
We do not collect or store payment card information. Purchases and subscriptions are processed by Apple via the App Store. Subscriptions auto-renew unless turned off at least 24 hours before the end of the current period.
Refunds
Refund requests must be submitted directly to Apple. Apple reviews refund requests and makes the final decision according to its policies. We do not have the ability to issue refunds for App Store purchases.
Children’s privacy
The Service is not intended for children under 13 and we do not knowingly collect personal information from children.
FAQ
Does the app upload my photos?
Core review-and-removal features are designed to run on-device. We do not require upload of your personal media to use these features.
Can the app delete files automatically?
No. Removal actions require your review and confirmation.
How do I revoke Photos/Contacts access?
Open iOS Settings → Photo Manager & AI Chat → adjust Photos / Contacts permissions.
Updates to this Policy
We may update this Policy from time to time. Changes will be posted on this page and the effective date will be updated.
Contact
For any questions or requests regarding privacy: here@megado-cy-apps.com